Corrections

If we got something wrong

Roasters change. Sites move. We make mistakes. This page sets out how to tell us, how fast we fix things, and what we've corrected.

Last reviewed: 1 May 2026 Companion page: methodology

Spotted something wrong? Tell us.

The quickest way to flag an error is email. Include the page or roaster, what's wrong, and a source if you have one. We read everything that comes in.

What counts as a correction

A correction is anything factual on Roasterlist that isn't right. The common ones:

We also welcome editorial feedback. If a description doesn't reflect a roaster fairly, we'd rather hear it than not. We won't always rewrite on request, but we read every message and revisit anything that lands repeatedly.

How to send a correction

Email [email protected]. Helpful information to include:

If you're the roaster and you're updating your own listing, please email from a domain we can match to your business. It speeds up verification.

How fast we fix things

Our targets:

If something needs longer (an annual review of a guide page, for example), we'll reply and tell you when to expect it.

How corrections are handled

For factual corrections to a profile or directory entry, the change is made directly and the page's "last reviewed" date updates. We don't keep "version history" visible on every page; the underlying data and editorial copy are simply corrected.

For corrections to editorial pieces (guides, "best of" lists, data journalism), the article carries a visible correction note. Significant updates are also logged on this page below.

What we don't do

We don't remove negative coverage on request. If something we wrote about a roaster is accurate but unflattering, we'll consider rewording for fairness, but we won't pretend something didn't happen.

We don't accept payment to remove a listing. If a roaster wants to be removed from the directory because they've closed, that's a correction and we'll do it. If a roaster wants to pay to be removed for any other reason, that's not how the directory works.

We don't entertain blanket "remove all references" demands. If a specific page is inaccurate, we'll fix the inaccuracy. If a third party wants Roasterlist to stop covering a roaster who continues to operate, we'll consider it on the merits.

Recent corrections

Routine factual updates (a phone number, a closed website, a rebrand) don't appear in this log. The log is for editorial corrections and significant changes to published guides, lists, or data pieces.